Position
Relationship Consultant
Department
Sales Team
Reports to
CEO & COO
Role
This position is responsible for providing World Class relationship consultation solutions for people from around the World.
The ideal candidate shall process an entrepreneur mindset and be passionate about providing
help to the company’s customers. The candidate will also process high ethnic values and be a believer of the company’s core values. The role will work to bring value to the company’s targeted markets and be quick to react to market changes as well as providing the latest market insights to the company.
The ideal candidate will be empathetic, great at communicating with people at all levels
and passionate about empowering people to create a meaningful life for themselves.
Responsibilities
- Provide relationship consultation daily
- Promote the company’s values, products, and services
- Maintain and improve team’s work processes continuously
- Manage and respond to customer’s inquiries via telephone, emails, and social media platforms in a professional and timely manner
- Breakthrough company’s goals and targets
Results
- Expand customer base
- Promote the Hero Ladies spirit
- Excel company’s goals and targets
- Bring invaluable market insights for the sustainable development of the company
Requirements
- 3+ years of experience, preferably in mindfulness, psychology field
- Bachelor Degree holder in business, psychology, or related field preferred
- Processes an entrepreneurial mindset
- A driven good team player and desire to work in a team-oriented environment
- Excellent service manner, self-motivated, detailed-minded, positive thinking, and willing to work under pressure
- High Cantonese fluency is a must and English proficiency is preferred
- Excellent communicator and values teamwork
- Self-starter, hunger for success, eager to learn, and open to new ideas
- Strong passion for the internet environment, result-oriented, proactive and independent
- Strong sense of responsibility, well organized with exceptional problem-solving skills with a can-do attitude
Please send your resume with your expected salary by clicking “Act Now”
Position
Business Consultant
Department
Business Consulting General Manager
Reports to
CEO & COO
Role
This position is responsible for providing World Class business consultation solutions for business owners from around the World.
The ideal candidate will process an entrepreneur mindset and be passionate about providing help to the company’s customers. The candidate will also process high ethnic values and be a believer of the company’s core values. The role will work to bring value to the company’s targeted markets and be quick to react to market changes as well as providing the latest market insights to the company.
The ideal candidate will be business savvy and solution-oriented, great at communicating with people at all levels to provide sound business advice based on the company’s products and services.
Responsibilities
- Provide business consultations daily
- Promote the company’s values, products, and services
- Maintain and improve the team’s work processes continuously
- Manage and respond to customer’s inquiries via telephone, emails, and social media platforms in a professional and timely manner
- Breakthrough company’s goals and targets
- Expand the company’s customer base
- Excel the company’s goals and targets
- Bring invaluable market insights for the sustainable development of the company
Results
- Expand customer base
- Promote the Hero Ladies spirit
- Excel company’s goals and targets
- Bring in valuable market insights for the sustainable development of the company
Requirements
- 3+ years of experience in any industry
- Bachelor’s Degree in business or related field preferred
- Good product and service knowledge
- Embodies an entrepreneurial mindset
- A good team player with a driven desire to work in a team-oriented environment
- Excellent service manner, self-motivated, detail-minded, positive thinking, and willing to work under pressure
- High Cantonese fluency is a must, Mandarine and English proficiency is preferred
- Excellent communication and teamwork skills
- Self-starter, hunger for success, eager to learn, and open to new ideas
- A strong passion for the internet environment, result-oriented, proactive and independent
- A strong sense of responsibility, well organized with exceptional problem-solving skills, and a can-do attitude
Please send your resume with your expected salary by clicking “Act Now”
Position
Executive Assistant
Department
Administration
Reports To
Operation Manager
Role
As an Executive Assistant, the ideal candidate shall be responsible for carrying out full spectrum secretarial support to members of the executive team. The ideal candidate shall be experienced in office administration and be highly organized, detail orientated, and is able to manage multiple projects and tasks at any given time. The candidate shall process exceptional people skills in order to waive between teams and a growth mindset to cope with the long-term career prospects of this role.
Responsibilities
- Provide full spectrum of secretarial and administrative support to the Executive team on both personal and business matters
- Maintain calendar, daily activities, and meeting schedules
- Prepare related presentation materials and other documents for meetings
- Manage travel arrangements from research, flights, accommodations, visa applications to itineraries
- Prepare and manage business correspondences, mails, couriers, emails, telephone calls, reports, agenda, minutes, and presentation materials, document filing, and other administrative duties
- Be responsible for office supplies replenishment, equipment and fixtures maintenance
- Manage any invoicing and expense reimbursements, ensuring compliance with company policies and approval processes
Results
- Stress-free executive team
- Smooth administrative process in the company
- Create a “Find The File” in 60 seconds system
Requirements
- Diploma in Business Administration or other related disciplines
- 3+ years of relevant experience as a Personal Assistant or Administrative Assistant
- Knowledge in bookkeeping is an advantage
- Experience in HR and Admin function is an advantage
- High Cantonese fluency is a must, Mandarin and English proficiency is preferred
- Excellent communicator and values teamwork
- Self-starter, hunger for success, eager to learn, and open to new ideas
- Strong passion for the internet environment, result-oriented, proactive, and independent
- Strong sense of responsibility, well organized with exceptional problem-solving skills with a can-do attitude
Please send your resume with your expected salary by clicking “Act Now”
Position
Senior Marketing Copywriter
Department
Marketing
Reports To
Chief Marketing Officer
Role
This person shall be ambitious and results-driven to cope with the fast growth of our company. This person will be intellectually curious, resourceful and enthusiastic, and hungry for a new challenge in a fast-paced and forward-thinking environment. The role will be responsible for developing and implementing marketing strategies to meet the company’s customer acquisition and revenue growth targets by keeping our company competitive and innovative through their world-class copywriting skills
Responsibilities
- Cultivate strong team culture by injecting the company’s vision, mission, and core values into team discussions and decision-making processes, and behavioral standards
- Create promotional messages, editorial articles for campaign launches, site and app updates, and external communication channels
- Develop strategic creative communication concepts and ideas
- Plan and write effective headlines and texts to appeal to target audiences
- Research on market trends and new ideas, then convert such ideas into opportunities
- Assist chief marketing officer in creating, reviewing, and providing feedback for copies on all marketing platforms/ campaigns, social, articles, websites, etc to ensure it is on-brand and hitting KPI goals
- Identify new market opportunities to derive appropriate marketing collaborations and joint partnerships
- Closely monitor online campaigns and formulate new e-marketing initiatives to help generate sales and brand awareness
- Other ad-hoc projects as assigned by management
Results
- Effective conversion from copy to business opportunities
- Deliver a compelling copy to achieve campaign objectives
- Achieve consistent broadcast email open rates of 12%
Requirements
- Degree holder in Marketing Communications, Advertising, Journalism, Chinese language or related disciplines is preferred
- 3-5 years of solid experience in Advertising / Social Media Agencies
- High Cantonese fluency is a must and English proficiency is preferred
- Excellent communicator and values teamwork
- Self-starter, hunger for success, eager to learn, and open to new ideas
- Strong passion for the internet environment, result-oriented, proactive and independent
- Strong sense of responsibility, well organized with exceptional problem-solving skills with a can-do attitude
Please send your resume with your expected salary by clicking “Act Now”
Position
Web Marketing Developer
Department
Marketing
Reports To
Technology Team Leader
Role
The ideal candidate for this role shall be highly driven and results-oriented. This person will be tech-savvy, detail-oriented, and number sensitive in order to optimize technology applications in the fast growth of our business. The candidate will be responsible for turnaround sales sites in short periods, excel in communications to collaborate with cross-functional teams. This candidate is expected to possess the ambition to achieve more with the convenience of technology.
Responsibilities
- Provide support in gathering marketing materials to convert into marketing websites, sales sites, and brand sites
- Responsible for system and process testing before any sites or membership platforms are launched
- Maintain website content, electronic direct mailers, social media platforms, and e-commerce
- Maintain membership platform with regular updates in line with the company’s requirements
- Support in data tracking, mining, and analyzing on the day-to-day of company’s digital platforms and campaign
- Assist in maintaining customer relationships by providing technical support through Technology Team Leader
- Identify improvement opportunities in SEM & SEO growth and efficiency
- Work closely with the marketing team to optimize website content, architecture, and layouts
- Provide basic IT support for internal staff as deemed necessary
- Assist in any ad hoc projects as assigned
Results
- All sales sites converted and delivered 100% on-time without bugs or errors
- First page Google rankings result for the company name
- Ensure weekly/ routine tasks are completed as assigned
Requirements
- Highly detail-oriented
- Ability to work independently, find and implement solutions, and prioritize.
- Enjoys working in systems and technology-related tasks
- High Cantonese fluency and English proficiency is preferred
- Excellent communicator and values teamwork
- Self-starter, hunger for success, eager to learn, and open to new ideas
- Strong passion for the internet environment, result-oriented, proactive and independent
- Strong sense of responsibility, well organized with exceptional problem-solving skills with a can-do attitude
Please send your resume with your expected salary by clicking “Act Now”
Position
Customer Experience Specialist
Department
Customer Experience
Reports To
Operations Manager
Role
This position is responsible for all customer experiences, ensuring all onboarding customers are welcomed and serviced through their journey to success. This role will work to maintain and improve existing measures in place, the ideal candidate will work cross-functionally to support, provide insights, and be a catalyst to achieving the company’s goals in upholding the quality standards the company has always
provided.
Responsibilities
- Responsible for the end to end customer experience journey
- Manage inquiries via telephone, emails, and social media platforms in a professional and timely manner
- Upkeep client relationships and enhance customer satisfaction
- Assist in collecting, handling, and following up on customer feedback with related parties
- Provide customers with cross-selling and up-selling opportunities by offering associated products and promotional items
- Perform CRM data mining to generate a useful analysis for action
- Provide administration support to the management team
- Assist in ad hoc assignments when required
Results
- Maintain a minimum of 80% customer satisfaction level at all times
- Improved customer and brand loyalty
- Transparent communication with the team so that we can ensure that we are supporting our team and clients to the best of our abilities.
Requirements
- 3-5 years of experience in related field
- Experience in online programs and services is preferable
- Customer-centric with good interpersonal and communication skills
- The ability to navigate between digital platforms is a must
- A driven good team player and desire to work in a team-oriented environment
- Excellent service manner, self-motivated, detailed-minded, positive thinking, and willing to work under pressure
- Able to work independently and under pressure
- Strong business acumen and innovative thinking, result-oriented, good team player
- High Cantonese fluency is a must, Mondrian and English proficiency is preferred
- Excellent communicator and values teamwork
- Self-starter, hunger for success, eager to learn, and open to new ideas
- Strong passion for the internet environment, result-oriented, proactive, and independent
- Strong sense of responsibility, well organized with exceptional problem-solving skills with a can-do attitude
- Candidates with more experience may be considered as a “Senior Customer Experience Specialist”
Please send your resume with your expected salary by clicking “Act Now”